951 Privacy Policy – Malaysian User Data Protection
This document explains how the 951 platform collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority.
Effective date: 1 January 2026. This policy is subject to amendments from time to time.
1. Information Collected by the Platform
When you register and use 951's services, we collect various categories of information to ensure a smooth, secure and relevant experience for Malaysian users. The types of information collected include:
- Account information: Your full name, email address, phone number, date of birth, and username as registered.
- Device and browser information: Device type, operating system, browser version, IP address and time zone used when accessing the platform.
- Payment information: Transaction details in MYR (RM), including payment methods used such as TNG eWallet, FPX or bank transfer. Full card or account numbers are not stored directly by 951 and are processed through certified payment processors.
- Usage data: Game records, session duration, pages visited, clicks and in-platform interactions are logged for service improvement purposes.
- Cookies and tracking data: Information collected automatically via cookies, session tokens, and similar tracking technologies to maintain your login session and personalise your experience.
2. How We Use Your Information
Your information is used to manage your account, process deposits and withdrawals in MYR, verify your identity and ensure all platform functions operate correctly. Without this essential information, 951's services cannot be provided securely.
User data is analysed to detect and prevent fraud, money laundering and other unlawful activities. This process also ensures compliance with responsible platform operating requirements.
We use usage data to personalise the content, game recommendations and offers shown to you, making your 951 experience more relevant and enjoyable based on your playing habits.
Your contact information is used to send important account notifications, respond to customer support enquiries and notify you of any changes to platform policies or terms.
3. Cookies & Tracking Technologies
951 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small files stored on your device when you visit our platform.
Several types of cookies are used. Session cookies are required to keep you logged in while using the platform and are automatically deleted when you close your browser. Preference cookies save your language and display settings for your convenience. Analytics cookies help us understand how users interact with the platform so we can make ongoing improvements.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some parts of the platform. Continued use of the 951 platform after a cookie notice has been presented is considered your consent to the use of cookies as described.
4. Data Storage and Information Security
951 takes appropriate technical and organisational measures to protect users' personal information from unauthorised access, disclosure, modification, or destruction. All data transmitted between your device and our servers is secured using industry-standard SSL (Secure Socket Layer) encryption.
User personal data is stored on servers protected by strict access controls. Only authorised personnel with a legitimate operational or support need are permitted to access user data.
Account information and transaction records are retained for as long as necessary to fulfil the purpose for which they were collected, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.
While we take all reasonable precautions, no data storage or transmission system on the internet can be guaranteed 100% secure. Users are also responsible for keeping their 951 account login credentials safe.
Key Security Measures
- SSL encryption on all transactions
- Strict server access controls
- Continuous account activity monitoring
- Encrypted password storage
- Two-factor authentication available
5. Data Sharing & User Rights
Third-Party Sharing
951 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without explicit consent. Information may be shared with limited third parties in the following situations:
- Service providers that assist with platform operations, such as payment processors and game providers, are bound by strict confidentiality agreements.
- Regulatory authorities or law enforcement when required by applicable law.
- In the event of a business transfer or merger where user data may form part of the transferred assets, users will be notified in advance.
Your Rights as a User
As a 951 user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to rectification: You have the right to request corrections to any inaccurate or incomplete information via your account settings or by contacting support.
- Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal obligations that may require us to retain certain records.
- Right to object: You may object to the processing of your data for direct marketing purposes at any time.
6. Policy Updates and How to Contact Us
Amendments to This Privacy Policy
951 reserves the right to update or amend this privacy policy at any time. Any significant changes will be communicated to users via in-platform notifications or to their registered email address. The updated effective date will be stated at the top of this document. Continued use of the platform after changes are published constitutes your acceptance of the revised policy.
We encourage users to review this privacy policy periodically to stay informed about how 951 handles your information.
Contact Our Support Team
If you have any questions, concerns or wish to exercise your rights under this privacy policy, please contact the 951 customer support team through the following channels:
- Email: [email protected]
- In-platform live chat (available 24 hours)
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For general information about the platform, you may also refer to our FAQ us.
Useful Links
Questions About Your Privacy?
The 951 team is here to help you understand how your data is protected. Contact us or visit the FAQ for more information.